when generic solutions Don’t Work—
time to try something new
WORKFORCE IS OUR #1 CHALLENGE
Workforce is the #1 concern for healthcare leaders. Are you hiring? So is everyone else. Turnover is our most expensive problem, and the hardest to fix. Recruiting efforts are falling short, but growing from within is challenging.
OUR CURRENT SOLUTIONS AREN’T WORKING
Our methods to improve employee engagement and retention aren’t working. Vague averages and percentiles leave leaders wondering how to actually make progress.
A 3.9 on recognition? What am I supposed to do with that?
Themes like parking and compensation? People have been grumpy about that for 20 years.
IT DOESN’T HAVE TO BE THIS HARD
After spending years conducting employee engagement measurement, I have discovered that the solution to these issues lies in the nuance.
Leaders want to do a good job, and they can, with the right diagnosis and solutions backed by 50 years of science.
they are built for scale. i am built for you.
Your unique organization requires a tailored approach that isn’t easy to copy elsewhere. our people. Your culture. Your history. Your city. Bad news for a private equity investor, but great news for moving your results.
I deliberately take a small selection of clients annually so that I can focus on your unique needs. If those generic lists of averages and percentiles aren’t getting you results— time to try something new.
how can i help?
You have been collecting data or conducting surveys, but you aren’t extracting much meaning from it. Your results seem contradictory, and it isn’t clear why. You’ve been doing everything you can, and people still don’t trust you or the organization. They are leaving.
We translate data and expertise into action to move the results you care about.
healthcarE workforce Expertise
Employee Engagement & Retention
Starting with your existing data, we provide a second opinion on what your data may be communicating, what’s missing, and which areas need further analysis and attention. We incorporate organizational history (mergers, acquisitions, competition, strikes, unions) to develop a nuanced diagnosis of what is limiting your employee engagement, retention and performance. We get into every detail so you don’t have to.
Employee Engagement & Retention Strategy
Employee Engagement Measurement, Reporting, and Response
Defining the Employee Value Proposition
Employee Well-being
Multigenerational Workforce
Talent & Workforce Development
Demographic shifts and talent shortages mean growing talent from within is more important than ever and requires unending creativity. With the rapid evolution of artificial intelligence (AI) organizations are grappling with upskilling and transitioning to skills-based architectures. We serve as a strategic partner to navigate these changes.
Workforce Strategy
Talent Development Strategy, Design & Execution
Competency models
Talent pipeline strategy
Human–AI Strategy
Culture & Leadership Alignment
We help leaders align mission, vision, and values so that culture becomes a true driver of performance. We work alongside executives to translate aspirations into daily behaviors that build trust, clarity, and accountability. We guide organizations through culture transformation that connects people to purpose and strengthens long-term success.
Mission, Vision, Values
Leadership Development
Clinical leader development
Culture Transformation
Internal communications & storytelling
Better than average is not a strategy
No National Benchmarking?
Is it actually helping?
Your employees don’t care what other hospitals in your comparison group are doing—they work for you. They want to know how you are making their environment better every day.
That’s why a one-size-fits all approach will never get you there. The solution is in the nuance.